People ARE Talking About Your Business! Do You Know What They Are Saying?
We do and you can too! We provide Online Reputation Management for your business!
The best reputation management is being in a position not to need it but that’s not very realistic these days when your reputation can be ruined with a few clicks of a mouse or a couple of taps on a smart-phone. We monitor what people are saying about you online as well as how you stack up against the competition. You can stay in the loop with automated alerts and get progress reports to see how your reputation has improved all in one place.
Complete Reputation Management Service
We will manage your online reputation and provide comprehensive reports. Our system compiles reviews from dozens of sites so we can easily see what’s being said about your business online. We will respond on your behalf if desired when appropriate.
We also use competitive bench-marking to see how you stack up to the competition.
Complete Review Management
We hear what customers are saying all over the web: We monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, we are able to highlight the most positive and negative mentions using automated sentiment analysis.
You vs. The Competition
We constantly examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons. We provide on-going reporting so you always have an overview of what is happening out there as it relates to your business and how you compare within your market.
We utilize Machine Learning and AI to analyze all customer reviews to show you what aspects of your business are praised or criticized. We can help you to turn these insights into strategies to improve.
Google Q & A Management
Google Questions and Answers. Anyone can post content about a business, possibly leading to brand inconsistency or a damaged reputation. Google Q&A is now one more thing to monitor, and it isn’t going away anytime soon.
We will be notified of new questions, we will fill in common FAQs, and be the first to post accurate answers to every question on your behalf.
Automated Reports & Alerts
Our executive reports break down how your business is faring in online conversations and helps us understand what to recommend as a suitable course of action. Food always coming out cold? Many people starting to complain about the same employee? We can spot trends before they become to big of a problem. We also send you an alert every time new information is found.
Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. We manage all of these factors for you. Let us provide you the perfect reputation management solution for your business!